Twenty one questions, twenty one answers

Every keg order ships directly from the factory, FOB China. Plan for:

• 24 business hours to receive firm pricing and a confirmed lead time

• 6 to 8 weeks of production, including the printing proof and quality control

• Then ocean freight from the port of Qingdao to a Canadian port, and delivery to your dock

This model gives you the best price and access to every customization option. We no longer hold inventory in Canada.

Keg fleets usually follow the 4 to 1 rule, a proven industry benchmark. Plan roughly four kegs for every keg in use:

• 1 keg in service at the customer

• 1 keg on its way back to the brewery

• 1 keg being washed and inspected

• 1 keg filled and ready to ship

That rotation keeps your inventory moving and makes sure you never run short of kegs during your busy season.

Because every order ships directly from the factory, all customization options are on the table:

• Brewery name embossed on the top chime

• Coloured bands for identification, more than 15 colours available

• Laser engraving for the brewery name and unique serial numbers

• Colour logo printing, up to two colours

• QR codes for traceability

A proof is sent for your approval before the run starts. Custom embossing requires a minimum order of one full pallet in the same format.

Custom embossing requires a minimum order of one full pallet of kegs in the same format. Kegs per pallet by format:

• US 1/4 BBL (about 29.3 L) → 32 kegs

• US 1/6 BBL (about 19.8 L) → 46 kegs

• Euro 50 L → 16 kegs

The requirement comes from the setup cost of the embossing tooling. For smaller orders, we recommend coloured bands or adhesive labels.

NDL Tek offers three main brewing system ranges:

• Signature Series (50 L to 50 HL): built for microbreweries and craft brewers, fully customizable with manual or semi automated controls.

• Master Series (20 HL to 200 HL): designed for growing breweries, with configurable automation and advanced technology.

• Scale Series (10 kL to 100 kL): large scale industrial solutions for commercial breweries, with full automation and on site integration.

Every system is tailored to your capacity requirements, your automation level and the equipment options you need.

Installation runs through several stages:

1. Initial consultation and needs analysis

2. Custom design and drawing approval

3. Factory production under strict quality control

4. Coordinated shipping and logistics

5. On site installation by our specialized technicians

6. System testing and commissioning

7. Full training for your team

8. Ongoing follow up and technical support

The full cycle usually runs 3 to 6 months depending on system complexity and your location.

Yes, we provide complete after sales service:

• Technical support by phone and email

• Scheduled preventive maintenance

• On site repair service

• Genuine replacement parts

• System upgrades and expansions

• Ongoing training for new members of your team

We also offer tailored service contracts to keep your system running at its best over the long term. Our technical team in Canada can step in quickly when you need it.

Absolutely. We encourage interested clients to visit our manufacturing plant in Qingdao, China, to see our production process and the quality of our equipment first hand. We arrange guided tours and meetings with our technical team.

If a trip to China is not realistic, we also run virtual video tours and can put you in touch with Canadian breweries already running our systems.

The service runs in five steps:

1. Needs analysis: we pinpoint exactly what is holding your production back.

2. Project development: our engineers and project managers design the best solution and prepare samples when needed.

3. Quality control: rigorous inspection and real time follow up by our own team on the ground in China.

4. Production and logistics: custom manufacturing and smart logistics management, with the option of warehousing in China.

5. Ongoing partnership: we adjust, optimize and innovate at every step to keep you satisfied over the long term.

The whole process is handled by our team in Canada AND in China, which gives you a local point of contact backed by an international presence.

We can manufacture a broad range of industrial products, including:

• Castings in iron, steel, aluminum and stainless steel

• Precision CNC machined parts

• Injection moulded products in plastic and silicone

• Metal stamped parts

• Sheet metal fabrication, including laser cutting, bending and welding

• Complex assemblies and finished products

We work with more than 800 specialized suppliers across China and Asia, which lets us find the right solution for almost any industrial manufacturing need.

Through a strict system that works on several levels:

1. Careful supplier selection and qualification

2. NDL engineers on site to supervise production

3. Quality inspectors employed directly by NDL

4. Daily visits to partner plants

5. Quality checks starting with the first articles

6. Testing and verification against international standards

7. An in house ERP system for full traceability

This approach delivers consistent, dependable quality that matches or exceeds North American and European standards.

• A complete internal structure: our own teams in Canada and China provide steady, structured follow up.

• Inspectors and engineers on the NDL payroll: unlike agents who subcontract, our experts are direct employees, which is what keeps quality consistent.

• A technical and cultural interface: we make sure technical drawings are read correctly and that communication flows in English, French and Mandarin.

• An engineering led approach: NDL applies a disciplined method to every project, from the technical drawing to the final inspection.

• A qualified supplier network: more than 800 specialized suppliers, carefully screened and rated.

In short, we are an integrated strategic partner, not just a middleman.

Every order leaves our plant in China. Three modes are available:

• Ocean freight from the port of Qingdao to a Canadian port, the standard and most economical route

• Air freight for urgent orders, faster and more expensive, assessed case by case

• Partial shipments on large orders, so you can start using part of your equipment while the rest is still in production

We compare several carriers on every shipment, and you are always free to use your own.

Yes. All of our orders ship FOB China. For ocean freight and for the inland leg from the Canadian port to your dock, you always have the option of using your own carrier.

On our side, we compare several logistics partners to bring you the most economical option. If you prefer your own carrier, we coordinate pickup and delivery with them without any friction.

Our products are packed with real care:

• Kegs: palletized with cardboard separators, stretch wrap and strapping. Valves are protected by dedicated caps.

• Brewing systems: components packed according to their nature. Stainless steel vessels in custom wooden crates, electronic components in boxes with antistatic protection.

• Industrial parts: packaging matched to each part type, with protection against moisture, impact and corrosion.

All of our packaging is designed to withstand international transport conditions.

Yes, we deliver to every province and territory in Canada. Whether you are in Quebec, Ontario, British Columbia or the northern territories, we can get our products to you. Freight rates vary with the destination and the size of the order.

For clients in remote regions, we work with specialized carriers. We also offer expedited shipping options for urgent orders.